Vine Street Market, USA is made in the USA so all orders ship from our Los Angeles, California factories. All orders are sent via USPS or UPS unless customer contacts Vine Street Market, USA directly with alternate shipping instructions. Please note that Vine Street Market, USA cannot be held responsible for customers supplying an incorrect or incomplete mailing address.
Orders ship within 1-2 business days unless otherwise specified or on backorder. Next day delivery is available, additional charges apply.
Vine Street Market, USA is happy to refund or exchange any item within 15 days from the receipt of shipment, after 15 days all sales are final.
Vine Street Market, USA is not responsible for shipping fees for any returned or exchanged item. Original shipping fees are non-refundable and with exchanged items shipping fees will apply.
For returns and/or exchanges fill out the form below. We will reply to you within 24-48 hrs with further instructions. If you have additional questions or concerns please call us at: 888-601-7566 or email us at: firstname.lastname@example.org
Refunds will be credited to the original method of payment.
Vine Street Market, USA web purchases cannot be returned or exchanged at any retail store carrying our products, and vice versa. If you are returning or exchanging an item purchased from an ecommerce site (ex. Groupon, Amazon, etc.) please contact the ecommerce site you originally purchased your Vine Street Market, USA item from, they will handle your return or exchange according to the policies noted in their deal offer.
Vine Street Market, USA reserves the right to refuse the return of any merchandise that does not meet the return policy requirements.